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Special Requests and Policy

 

Travel Plan Policies:

Concorde Travel Management

General Reservation Policy

Cancellation Policy

It is the responsibility of the individual making this reservation that all members of your group (including parents) will be made aware of the cancellation policies. In the event that any member of your group fails to live up to any of these conditions by refusing to pay part or their entire bill, or later disputing the charges with their credit card company, then the individual making these reservations will be responsible for those charges. Note that some hotels may charge the credit cards, for a 1 night deposit, 30 days in advance. Therefore, be sure that everyone in your block is made aware and that the credit card provided will have the appropriate amount available on their card. Should any credit card not be a valid number OR does not have a high enough limit to accommodate all charges then the hotels have the right to cancel such rooms and hold the person making the reservations responsible. When you submit your Reservation Form you are admitting to a legal responsibility and acknowledgement that you understand and accept the hotels Cancellation Policy.

Payments

All charges will be processed by the hotel directly. Please note some hotels may charge a one night room and tax deposit 30 days prior to arrival.

CONFIRMATIONS

Actual confirmation numbers from the hotels will be sent within 2 weeks from your arrival date. These will be sent to you directly (via the email you provided) or to the individual who reserved the block of rooms for your team(s).

ROOMING LIST

A rooming list and or parent reservations, within your block of rooms, needs to be completed and/or submitted. Nothing more is needed if you are an individual and reserved less than 3 rooms within your team block.

MINIMUM STAY

ALL HOTELS REQUIRE A 1 NIGHT MINIMUM STAY TO SECURE THE DISCOUNTED RATES

EARLY DEPARTURE

SOME HOTELS MAY CHARGE AN EARLY DEPARTURE FEE EQUAL TO THE AMOUNT OF ROOM AND TAX FOR THE NIGHTS NOT UTILIZED.

INDIVIDUAL CANCELLATION POLICY

Should individuals (submitting a reservation for one or two rooms on their own) cancel their rooms within the individual hotel cancellation policy, a cancellation fee may be charged to the credit card on file. Any no show reservations will be charged for the entire length of stay to the credit card on file. Some hotels may have an early departure fee equal to the remainder of nights reserved.

Check to confirm that you have read and accept these policies